Verint Customer Engagement Solutions Recognized for Excellence and Innovation

Mon 30 de agosto de 2017

Engagement Channels and Workforce Optimization Suites Awarded by CUSTOMERMagazine, Communications Solutions and Call Center Week

MELVILLE, N.Y., 30 de agosto de 2017 Verint® Systems Inc. (Nasdaq: VRNT) today announced that it received several industry honors for solutions in its Customer Engagement portfolio. CUSTOMER magazine, Communications Solutions and Call Center Week (CCW) have recognized Verint solutions for excellence and innovation, and a focus on helping organizations empower their employees and foster stronger customer engagement.

 

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Comunicado à imprensa

Verint Customer Engagement Solutions Recognized for Excellence and Innovation

Wed Aug 30, 2017

Engagement Channels and Workforce Optimization Suites Awarded by CUSTOMERMagazine, Communications Solutions and Call Center Week

MELVILLE, N.Y., 30 de agosto de 2017 Verint® Systems Inc. (Nasdaq: VRNT) today announced that it received several industry honors for solutions in its Customer Engagement portfolio. CUSTOMER magazine, Communications Solutions and Call Center Week (CCW) have recognized Verint solutions for excellence and innovation, and a focus on helping organizations empower their employees and foster stronger customer engagement.

CUSTOMER Magazine’s 2017 CRM Excellence Awards

Verint Engagement Channels suite—with solutions for web, mobile and voice self-service, email and chat, communities and social engagement—earned a spot on CUSTOMER magazine’s list of industry leaders in customer relationship management (CRM) products and services. These honors were based on the ability to extend and expand the customer relationship to become all-encompassing, covering the entire enterprise and customer lifecycle. As presented last month, the awards are based on hard data that demonstrates how each winner’s products have improved its customers’ businesses.

Communications Solutions 2017 Product of the Year Award

TMC’s Communications Solutions recognized Verint Back-Office Workforce Optimizationwith a “Product of the Year Award.” TMC highlighted its winners and their exceptional solutions that facilitate voice, data and video communication with this annual honor. Presented last month, the awards program cited Verint for the automation and simplification of back-office activities, and for helping organizations gain visibility and improve operations, processes, staffing and key back-office functions.

Call Center Week’s 2017 Excellence Awards

Verint also was recognized for its Workforce Optimization suite during the CCW Excellence Awards in Las Vegas. These honors, announced during the June event, highlight individuals and teams that have made a commitment to driving superior contact center and CX performance—and recognize world-class thinking, creativity and execution across the full spectrum of contact center functions. Find out more about Verint’s WFO solutions for contact center, branch and back-office operations, and financial trading here.

Sobre a Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable Intelligence® solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Today, over 10.000 organizations in more than 180 countries—including over 80 percent of the Fortune 100—count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how we’re creating A Smarter World with Actionable Intelligence® at www.verint.com.

Este comunicado à imprensa contém “declarações prospectivas”, incluindo declarações sobre expectativas, previsões, visões, oportunidades, planos, estratégias, crenças e declarações de efeito semelhante relacionadas à Verint Systems Inc. Essas declarações prospectivas não são garantias de futuro desempenho e baseiam-se nas expectativas da gerência que envolvem vários riscos, incertezas e suposições, que poderiam fazer com que resultados reais diferissem materialmente dos expressados ou implícitos pelas declarações prospectivas. Para uma discussão detalhada desses fatores de risco, consulte nosso relatório anual sobre o formulário 10-K para o exercício encerrado em 31 de janeiro de 2017, nosso relatório trimestral sobre o formulário 10-Q para o trimestre encerrado em 30 de abril de 2017 e outros relatórios junto à Comissão de Valores Mobiliários dos Estados Unidos (Securities and Exchange Commission, SEC). As declarações prospectivas contidas neste boletim à imprensa são feitas desde a data deste boletim à imprensa e, exceto como exigido por lei, a Verint não supõe nenhuma obrigação de atualizá-las ou revisá-las nem fornecer motivos pelos quais os resultados reais possam diferir.

VERINT, ACTIONABLE INTELLIGENCE, MAKE BIG DATA ACTIONABLE, CUSTOMER-INSPIRED EXCELLENCE, INTELLIGENCE IN ACTION, IMPACT 360, WITNESS, VERINT VERIFIED, KANA, LAGAN, VOVICI, GMT, VICTRIO, AUDIOLOG, CONTACT SOLUTIONS, OPINIONLAB, ADTECH, CUSTOMER ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, VOICE OF THE CUSTOMER ANALYTICS, NEXTIVA, EDGEVR, RELIANT, VANTAGE, STAR-GATE, ENGAGE, CYBERVISION, FOCALINFO, SUNTECH, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Outras marcas registradas mencionadas pertencem a seus respectivos proprietários.

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